Delivery UK Mainland
Standard Delivery: £3.95 - Delivered in 3 - 5 working days
- FREE for all UK mainland orders over £30
Express Delivery: £4.95 - Delivered in 2 - 3 working days.
- FREE for all mainland UK orders over £100
Priority Delivery: £5.95 Delivered Next working day
- 1 hour timed delivery slot, email and text updates.
- For all UK mainland orders received before 3.00pm
Specified Day Delivery: £5.95 Delivered on your specified working day
- Just state the day you wish to receive your order in the customer notes at the checkout
- For all UK mainland orders received before 3.00pm. Monday - Friday
- 1 hour timed delivery slot with prior email and text notification.
Saturday Delivery
Please call us on 0845 862 1032 or 01256 771100 to arrange this service.
Collect from Store
- Orders can be collected from our store in Overton, Hampshire RG25
3EB on any day (Saturday and Sunday or evenings by arrangement).
The details of the collection address will be on your invoice which is emailed to you
at the time of placing your order.
- If you need help with directions or wish to discuss collection of
your order please call us on: 0845 862 1032 or 01256 771100 and we
will be pleased to help.
Delivery Highlands and Islands, Northern Ireland, Isle of Man and Scilly Isles
Standard Delivery: (3-5 working days).
- £7.95 for orders with a weight of less than 5 Kg
- If your delivery package weighs more than 5 Kg then we will contact you prior to despatch to confirm the total costs.
- If you need a faster or special delivery time or service for these
areas please contact us on 0845 862 1032 or email:
contactus@BayTreeCookware.co.uk
International Delivery
Europe: (5-7 Working Days)
- £7.50 - £20.00 to Central Europe, Depending on the items ordered which will be calculated at the checkout.
Rest of the World: (5-10 working days)
- £50 to all other destinations.
Please note that weight and size
restrictions apply to International delivery. If your package exceeds
the weight (5Kg) or size (30cm x 30cm x30cm) we will contact you prior
to despatch to agree any additional delivery costs.
Full details of our delivery policy and processes can be found by clicking here:
Returns
You can be assured that if for any reason you find the
goods are unsuitable you may return them to us within 30 days for either
a full refund of the cost of the goods or exchange.
If the goods are damaged or defective when you receive them we will
arrange for them to be returned to us and either replace them at our
cost or provide a full refund including the original delivery charges as
long as you notify us within 48hr of receiving the goods. You then have
up to 30 days to return them to us.
Our returns policy does not affect your statutory rights.
Please click here for full details of our returns policy and process.
