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Secure and Convenient Ways to Pay
We are delighted to have you as our valued customers. To make it as easy as possible to place and order we accept payment by credit card, debit card, cheque or PayPal.

Please refer to the information below for further details.

Online with your credit or debit card such as: MasterCard, Visa, American Express, Maestro, Solo, Switch, Electron and PayPal.

You can securely place your order with your debit or credit card using our Sage Pay online payments system provided by the UK’s premier Payment Service Provider (PSP). Sage Pay process millions of secure payments each month for over 30,000 businesses. For full details on Sage Pay’s security systems please click here.

We will keep you informed by email at every step of your order and the delivery process.

By Phone

We will be pleased to take your order by phone using our secure online payments system provided by Sage Pay. Your personal card details are not held by Bay Tree Cookware. We comply with and are certified for safe shopping by Security Metrics in association with HSBC.


To place your order by phone please call:  01225 580 090

Our lines are open:
9am to 9pm Monday to Friday
9am to 9pm Saturday and Sunday
10am to 4pm Bank Holiday weekends.

By Email

If you wish email us on contactus@baytreecookware.co.uk with your enquiry or order request we will get back to you within 24hrs and often on the same working day.

By Post

If you prefer to write to us with your order and pay by cheque, then just print and complete the Bay Tree Cookware Order Form and post it to the following address. Please make cheques payable to 'Bay Tree Cookware Ltd'.

Bay Tree Cookware
2A Quidhampton Business Units
Polhampton lane
Overton
Hampshire
RG25 3EB

When paying by cheque please allow a minimum of 7 working days for it to clear through the banking system. When the funds have been cleared we will arrange for your goods to be shipped to you.

If you have problems ordering from us over the internet please click here.

About Bay Tree Cookware payment systems provided by Sage Pay

As a payment service provider (PSP), Sage Pay process millions of secure payments each month for over 30,000 businesses.

Transaction security

All transaction information passed between Bay Tree Cookware’s website and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted. You can be completely assured that nothing Bay Tree Cookware pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Encryption and Data Storage

All sensitive data held by Sage Pay is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data Sage Pay hold is extremely secure and they are regularly audited by the banks and banking authorities to ensure it remains so.

Sage Pay systems are audited annually to ensure they maintain level 1 – the highest level – compliance with the Payment Card Industry Data Security Standards (PCI DSS). They are also checked monthly and scanned quarterly by one of the world’s leading independent Qualified Security Assessors.



How to use your Discount Voucher

When placing your order you can use your discount voucher. It is used at the early stages of the order process after you click "proceed to checkout".

If you are already a registered customer with Bay Tree Cookware then the next page you go to after clicking 'Proceed to Checkout' will be the 'My shopping Bag" page. At the bottom of your list of products you will see a 'Discount Code' box.

Type or copy your discount code into this box and click 'Apply'. You will see your order total automatically reduced by the value of the voucher/discount coupon.


If you are a new customer with Bay Tree Cookware or have not registered and are using the website as a guest you can use your discount voucher. It is used at the early stages of the order process after you have completed your personal details for the billing and delivery address etc"

The next page you go to after clicking ' Next' will be the 'My shopping Bag" page. At the bottom of your list of products you will see a 'Discount Code' box.

Type or copy your discount code into this box and click 'Apply'. You will see your order total automatically reduced by the value of the voucher/discount coupon.

If you require assistance with this process please call: 01225 580 090

Our lines are open:
9am to 9pm Monday to Friday
9am to 9pm Saturday and Sunday
10am to 4pm Bank Holiday weekends.
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